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Username/Password Questions

If you have forgotten your username and/or password for TITLEWAVE, Click Here, or call us at 888.511-5114, x1164
Monday through Friday
7:00 a.m. to 5:00 p.m. CST)

Library Service Consultants

For answers to your TITLEWAVE, TitleWise TitleCheck questions.
Email: lsc@flr.follett.com
Toll-free Phone: 888.511.5114 x1164
Phone: 815.759.1700 x1164
Monday through Friday
7:00 a.m. - 5:00 p.m. CST

Customer Service

For answers on your orders.
Email: customerservice@flr.follett.com
Toll-free Phone: 888.511.5114 x1102
Phone: 815.759.1700 x1102
Fax: 815.759.9831 or 800.852.5458
Monday through Friday
7:00 a.m. - 5:30 p.m. Central

Follett Library Resources,
Digital Products Group

Email: digitalproducts@flr.follett.com
Toll-free Phone: 888.511.5114 x1164
Phone: 815.759.1700 x1164
Fax: 815-578-5832
Monday through Friday
7:00 a.m. - 5:00 p.m. CST

Technical Support

Email: titlewave@flr.follett.com
Toll-free Phone: 888.511.5114 x1513
Phone: 815.759.1700 x1513
Monday through Friday
7:45 a.m. - 4:15 p.m. CST

FollettShelf and Follett eBook Technical Support

Email: FollettShelfSupport@flr.follett.com
Phone: 877-873-2764
Outside the US and Canada: +1-815-578-7599
Monday through Friday
6:00 a.m. - 6:00 p.m. CST

Destiny Technical Support

Email: Techsupport@follettsoftware.com
Phone: 800-323-3397
Outside the US and Canada: +1-815-578-7599
Monday through Friday
6:00 a.m. - 6:00 p.m. CST

Accounts Receivable

Email: FLRAccountsReceivable@fslg.follett.com
Toll-free phone: 800.267.5600
Monday through Friday
7:45 a.m. - 4:15 p.m. CST

International Schools

Email: international@flr.follett.com
Phone: 815.759.1700
Fax: 815.759.9831